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Screenplay format guide

How to Write a Phone Call in a Screenplay

To write a phone call in a screenplay, decide what we see. If we only see one side, write the scene normally and mark the other voice (V.O.). If we see both, give each place its own scene heading, write INTERCUT, and play the call as normal dialogue. Examples and a live formatter follow.

Written and reviewed by ScriptLix Editorial

INT. MARCO'S CAR - NIGHT

Marco drives one-handed, phone to his ear.

INT. POLICE STATION - SAME

Detective Owusu answers at her desk.

INTERCUT - MARCO / OWUSU

OWUSU

You said you would come in at noon.

MARCO

I said I would think about it.

OWUSU

(standing)

Where are you right now?

Marco glances at the rearview. Headlights. Close.

MARCO

Somewhere I should not be.

A phone call with both sides seen, using INTERCUT.

Write your own

Type in plain text. A name in caps right above a line becomes dialogue, and lines starting INT. or EXT. become scene headings.

INT. MARCO'S CAR - NIGHT

Marco drives one-handed, phone to his ear.

INT. POLICE STATION - SAME

Detective Owusu answers at her desk.

INTERCUT - MARCO / OWUSU

OWUSU

You said you would come in at noon.

MARCO

I said I would think about it.

OWUSU

(standing)

Where are you right now?

Marco glances at the rearview. Headlights. Close.

MARCO

Somewhere I should not be.

How to use it

  1. 1

    Decide what the audience sees: one side of the call, or both.

  2. 2

    One side only: stay in that scene and mark the other voice with (V.O.) if it comes through the phone.

  3. 3

    Both sides: give each location its own heading once, then write INTERCUT and play the call as normal dialogue.

Which phone call format do I use?

We seeOther voiceHeadings needed
One side only(V.O.) on their cue1, the scene we are in
One side, silent callerNo voice, pauses in the dialogue1
Both sidesNo extension, both on screen2, then INTERCUT

How do you write a phone call where we hear one side?

If we stay with one character, write the scene as usual and let the other person speak as a voice through the phone. Their cue gets the extension (V.O.), for voice over, because they are not in the room. Some writers use (O.S.) or (ON PHONE) instead. All three are understood, but (V.O.) is the most common choice for a filtered voice.

You can also play only one side of the call, with no voice at all, and let pauses in the dialogue tell us the other person is talking. It is a strong choice when the listener is the one under pressure.

How do you write a phone call with INTERCUT?

When we cut between both callers, establish each place with a full scene heading first. Then write INTERCUT, or INTERCUT - MARCO / OWUSU, on its own line. From there the dialogue runs normally with no extensions, because both people are on screen.

INTERCUT tells the reader the editor will cut back and forth however it plays best, so you do not need a new heading for every switch. You can still drop in action lines for either side, as long as it is clear whose side we are on.

When the call ends, hang up in the action and move to the next scene heading. If you stay in one location, a line like END INTERCUT or BACK TO MARCO keeps it clear.

What about video calls?

Video calls follow the same logic: if we see the other person on a screen, describe that in action and use (V.O.) or (ON SCREEN) for their voice. For text messages there is a separate set of habits, covered in the text message guide.

More from the format guide

Questions writers ask

How do you write a phone call in a screenplay?

If we see one side, write the scene normally and give the other voice (V.O.). If we see both, give each location a heading, write INTERCUT, then play the dialogue straight.

What does INTERCUT mean in a script?

It tells the reader the film cuts back and forth between two places that are already established, so you do not repeat scene headings every line.

Is a phone voice V.O. or O.S.?

Most writers use (V.O.) for a voice coming through a phone, because the person is not in the scene. (O.S.) means someone is physically nearby but off camera.

How do you end an intercut?

Have someone hang up in the action and go to the next scene heading, or write END INTERCUT if you stay in one of the locations.

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